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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sample accord insurance form


Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

sample accord insurance form  customer service,customer expectations,business processes,customer service tips,improve customer service,definition of customer service,customer service skills,business process management,quality customer service,customer service training,customer service expectations,business process modeling,good customer service,excellent customer service,business process design

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

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Case Study: Celina Insurance Group


Celina Insurance Group, a mutual insurance carrier that serves eight states in the midwestern US, wanted to increase competitiveness against larger insurance carriers by integrating independent agents into business processes and providing superior services and support. Find out how a new collaborative extranet helped the company reduce policy turnaround times, improve service to agents and customers, and more.

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Onyx-Delivering Excellence in Insurance


Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for service excellence.

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Case Study: Achmea


Achmea, the largest insurance group in the Dutch market, had many different systems and fragmented management information, with often inaccurate data. The company decided to make the move to business intelligence (BI) for a more standardized approach to information access and delivery. With Cognos, Achmea has achieved a number of benefits, including results-oriented decision-making based on real-time data. Learn more.

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New Market for Security Insurance


Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

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Requirements Engineering for Software Engineers


This paper presents an introduction to the discipline of requirements engineering in a form tailored for software engineers. Requirements engineering is the process of turning the unstructured requests of stakeholders into useful requirements, and can be an engineering discipline as rigorous and involved as software architecture. This paper attempts to provide a brief tutorial in order to improve the overall level of requirements used for software projects.

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Salesforce.com Offers Financial Industry Solutions


Salesforce.com announced Salesforce1 for Financial Services, with the idea to better help retail banks, wealth management companies, and insurance providers attract, connect with, and retain customers. The cloud platform leader expects significant demand for customer relationship management (CRM) solutions from private enterprises and governmental organizations.

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ORSA, the Corner Stone of the Solvency II Regime


The move toward principle-based regulations across the European insurance world puts a strong emphasis on corporate governance programs. Under their Own Risk and Solvency Assessment (ORSA) plans, insurance firms have to align their enterprise risk management processes with their strategic business plans. This article looks, in more detail, at some of the main Solvency II ORSA requirements, and how European insurance companies can use enterprise risk management platforms to support these key management needs.

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Avantis


The Avantis Enterprise Asset Management solution and extension offerings form the core of the Asset Performance Management (APM) solution set. These maintenance repair and operations solutions provide maintenance management, spares and inventory management and a complete procurement capability. When coupled with the powerful Avantis Condition Manager solution, Invensys is uniquely positioned to offer customers real-time answers to help reduce costs while continuing to maximize asset reliability and performance. The overall APM solution set helps customers realize outstanding return from all their assets, including people, processes and equipment, and thereby enables true Asset Excellence.

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Accord LMS


Accord LMS provides e-learning management for training, compliance, and institutional knowledge transfer. Accord LMS is Web-based and sharable content object reference model (SCORM)-compliant. The Web 2.0x user interface (UI) provides learner management and content organization tools to track and report SCORM, non-SCORM, and instructor-blended learning. Key features: support for SCORM-compliant Web-based e-learning content created using popular authorware such as Articulate, Captivate, Lectora, Camtasia, and ViewletBuilder; integrated e-commerce, file/assignment management, blogs, forums, mentor chats, and dynamic social networking features; fully customizable portals for company-specific branding, course catalogs, and Web content served to learners based on unique characteristics; LMS manager profiles that allow delivery of limited access to learner, learning events, and management features; bulk learner upload lists, manager enrollment, customizable bulk e-mails, auto-notifications based on course progress, and learner count limits for managing and communicating with learners; tools for tracking and measuring learner utilization results, including real-time, on-demand reports; DotNetNuke's (DNN's) open source platform, which is already deployed on over 500,000 Web sites.  

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Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side''


Should Baan and Ironside learn from their new senior sibling SSA GT how to consistently produce stellar financial results and profitability while proceeding with the launch of the next-generation product releases and integration platforms that could in turn cater for SSA GT's aged products' technology rejuvenation needs, the market could witness the creation of another enterprise application powerhouse that is focused solely on manufacturing.

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