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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
resource customer relationship management for health insurance:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
resource customer relationship management for health insurance:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to
resource customer relationship management for health insurance:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
Published:
2006-05-29
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
resource customer relationship management for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
resource customer relationship management for health insurance:
... Related Topics: Customer Relationship Management (CRM),
Channel ... Strategy, Workforce, Resource Management (Scheduling ...
enterprise, elearning management software ...
Published:
2011-03-01
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Abstract:
London Health Sciences Centre (LHSC) needed a workforce management solution that could accommodate the requirements of a
9,000+ employee organization with multiple unions and facilities. Learn how LHSC replaced its cumbersome and outdated timekeeping
systems, with a solution that helped enhance payroll a (...)
Excerpt related to
resource customer relationship management for health insurance:
... Source: Infor. Document Type: Case Study Description: London Health Sciences Centre
(LHSC) needed a workforce management solution that could accommodate the ...
Published:
2010-03-11
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Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
resource customer relationship management for health insurance:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
resource customer relationship management for health insurance:
... Health Care Management System Customer ...
for an insurance provider, or ... Marketing Resource Management
, Customer Relationship Management (CRM) Software Evaluation ...
Published:
-
Abstract:
NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated
talent management platform to streamline performance management processes and introduce efficiencies to better manage its
workforce. It chose SumTotal for its easy-to-use technology (...)
Excerpt related to
resource customer relationship management for health insurance:
... NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s
integrated talent management platform to ...
Published:
2011-06-01
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
resource customer relationship management for health insurance:
... Safety and Health Administration) 300 ... easily with leading insurance
processing, medical ... payroll, financial management, customer relationship
management (CRM ...
Published:
2002-05-28
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
resource customer relationship management for health insurance:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
-
Excerpt related to
resource customer relationship management for health insurance:
... Pega’s BPM and customer relationship management (CRM)
customers ... especially in enterprise resource planning (ERP ... many
of its customer implementations have ...
Published:
2009-09-03
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Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
resource customer relationship management for health insurance:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
-
Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
resource customer relationship management for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
-
Abstract:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Excerpt related to
resource customer relationship management for health insurance:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Published:
2002-06-19
-
Abstract:
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year
is business intelligence (BI). Download TEC’s latest podcast to find out why BI is so hot right now. (...)
Excerpt related to
resource customer relationship management for health insurance:
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is
business intelligence ...
Published:
2008-06-04
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Abstract:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with
proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition
and with immaculate execution may prevail the onslaug (...)
Excerpt related to
resource customer relationship management for health insurance:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product
with proven quick payback ...
Published:
2003-06-28
-
Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
resource customer relationship management for health insurance:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
-
Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
resource customer relationship management for health insurance:
... SCP) applications as part of its Enterprise Resource Planning (ERP ...
of the Oracle Product Lifecycle Management (PLM) Customer ... to the voice
of the customer and to ...
Published:
2004-01-05
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Abstract:
Going mobile has become a growing trend, with many businesses reaching well beyond the use of cellular phones as their only
lines of communication. Why? Because these businesses realize that linking the mobile workforce with the enterprise and its
data resources—using mobile applications—is key to en (...)
Excerpt related to
resource customer relationship management for health insurance:
... workforce with the enterprise and its data resources—using mobile applications—is key to enhancing productivity,
profitability, and customer satisfaction. ...
Published:
2010-03-11