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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
 

 program hris insurance


Five HR Technologies You Should Know
Almost everything you know about human resources (HR) outsourcing is about to change. The future is about single-source integration, and there are key new

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CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons... Get this template

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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...

Documents related to » program hris insurance

PeopleSoft: No More a Humble Kid From a Rough Neighborhood?


PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a new platform, a new set of products and a new surprising attitude of lambasting competition. Further, its financial results for the second quarter ended June 30, 2000 are upbeat.

program hris insurance  instituting a new certification program for nearly 12,000 individual consultants because of customers complaints about bad service and improper handling of software installation and configuration. The company officials said only 34 of 96 firms remain on the vendor's preferred-partner list. PeopleSoft will require better training for individually certified third-party consultants beginning in October. In addition, the vendor has bolstered its consulting division, PeopleSoft Consulting, to focus on helping Read More

State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

program hris insurance  governance over the benefits program forecasting the future by determining how costs may change (new hires, turnover, etc.) What Does It All Mean? So far, we've identified four of the major challenges that SMBs are facing today, and some of the trends that we're seeing in the SMB space with respect to HR management: recruitment and retention challenges compliance complexities globalization benefits costs With the exception of compliance complexities, each of these issues points to one common thread: Read More

Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program


Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more.

program hris insurance  Implementing a Talent Management Program Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more. Read More

Case Study: Celina Insurance Group


Celina Insurance Group, a mutual insurance carrier that serves eight states in the midwestern US, wanted to increase competitiveness against larger insurance carriers by integrating independent agents into business processes and providing superior services and support. Find out how a new collaborative extranet helped the company reduce policy turnaround times, improve service to agents and customers, and more.

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Amerisure Mutual Insurance Company


With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.

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Delivering Superior Customer Value in Insurance


Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.

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Feds Buckle Down on Customer Information Security


In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced that they have put together joint guidelines to safeguard confidential customer information. The guidelines, that took effect last July, implement section 501(b) of the Gramm-Leach-Bliley Act (GLBA) initiated by the Senate Banking Committee, and passed into law on November 4, 1999. This announcement had significant implications for online banking institutions.

program hris insurance  a formal Information Security Program as well (if they don't already have one). The Information Security Program will be required to develop a written plan that contains policies and procedures for managing and controlling risks, and protects against anticipated threats and potential hazards. Testing, implementing, and adjusting the plan periodically will also be subject to audits by Federal regulators. How can an online bank make this tough job easier? By selecting a service providers that have Read More

Bringing Metrics and Measurement to Welfare Program Management


In order to meet new performance targets mandated at the federal and state levels, the Department of Human Services in Chemung County, New York (US), deployed Salient Performance Management, a performance management solution from Salient Corporation. This solution helped streamline operations, allowing caseworkers, units, and entire agencies to meet and exceed the targets.

program hris insurance  and Measurement to Welfare Program Management In order to meet new performance targets mandated at the federal and state levels, the Department of Human Services in Chemung County, New York (US), deployed Salient Performance Management, a performance management solution from Salient Corporation. This solution helped streamline operations, allowing caseworkers, units, and entire agencies to meet and exceed the targets. Read More

The “Gentler” Giant’s Value Proposition to Overcome the “Little Guys’” Perception


Since its launch less than a year ago, Oracle’s VAD Remarketer Program has been quite successful in recruiting new value-added distributors worldwide. But the real challenges that remain for this software giant have more to do with its image within the market than with its products.

program hris insurance  the Oracle VAD Remarketer Program discussed in A “Gentler” Giant’s Success in Reaching Out to the “Little Guys.” . In mid-2007, the vendor launched Oracle Database 11g . This product, which at this stage is not part of this initiative, features new technology to accelerate the adoption of database grids, improve storage, and simplify access to data in online analytical processing (OLAP) cubes. The previous version of the company's flagship database, Oracle 10g R2 , came out in 2005, two years Read More

Case Study: Euclid Insurance


Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

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Mercator Software Extends EAI Solutions for Insurance with XML


Mercator Software (which is changing its name from TSI International Software to reflect the name of its flagship product) has announced support within its “Integration Broker” products for both XML and EDI transactions based on the ACORD standard for the insurance industry.

program hris insurance  ACORD standards without creating programs, regardless of application complexity. Mercator committed to ACORD standards two years ago and began capturing ACORD standards within its e-business integration products. ACORD standards make it easy for Mercator customers to conduct e-business with their partners, stated Fred Rella, director of member services, at ACORD. As the driving organization for promoting interoperability within the insurance industry, we are very pleased that Mercator has extended Read More

Rules, Tools, Policies, and Best Practices for Compliance in the United States


A strategic compliance program can help employers in the United States (US) reduce the likelihood of litigation, regulatory investigations, security breaches, privacy violations, and other electronic disasters. Find out what it takes to make a compliance program succeed, and learn the importance of establishing clearly written rules, formal employee education, and effective hosted-services solutions right from the start.

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How Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program


A strong identity management platform plays dual roles: gatekeeper and guardian of business intelligence (BI) and data. Midsize businesses can’t operate effectively without the ability to control access to their networks and business systems. And, many midsize companies must report on this information for compliance purposes. Learn about the factors driving midsize companies toward stronger identity management systems.

program hris insurance  with an Identity Management Program How Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Related to Identity management : Identity management (Wikipedia) How Midsize Read More




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