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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 program customer relationship management for insurance


Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

program customer relationship management for insurance  a collection of spreadsheet programs, a data extraction tool, and a file server. The internal rate of return was computed to be more than 500 percent. Hours after submitting his request, the financial analyst was visited by a consultant who had been charged with performing due diligence on the request and guiding the client and IT to a knowledge-based solution selection. As the consultant asked more questions about the tax issue and the algorithms, the mantra of 500 percent ROI came frequently. The

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

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The Flagship Enterprise Incentive Management Offering


The idea behind the Callidus TrueComp's initial design was for it to be sophisticated enough to tackle and manage the most complex and variable compensation plans, and yet simple enough to administer without heavy reliance on information technology (IT) resources.

program customer relationship management for insurance  to each payee's pay-for-performance program more precisely; and automate the day-to-day activities associated with administering transaction-driven, variable incentive compensation. Part Two of the series Enterprise Incentive Management Leader Responds to Market Demands The TrueComp suite provides a flexible system that users can easily maintain and modify to align either direct or indirect sales compensation with corporate goals and shareholder value. For more background on Callidus, see Enterprise Read More

On Demand Delivery Compels a Compensation Management Vendor


The on demand paradigm and enterprise incentive management market seem to have established a viable cross-section to the extent that, going forward, some players feel comfortable enough to opt solely for the software-as-a-service, subscription-based delivery model.

program customer relationship management for insurance  completion of the beta program in April 2005 and the announcement of Centive's alliance with Computer Sciences Corporation ( CSC ) to provide application hosting services. New customer acquisition advanced significantly under the Centive Compel Early Adopter program, which initially included customers in a range of vertical markets, including technology, telecommunications, manufacturing, and life sciences. Divesting the On-premise Offering in Favour of a Compelling SaaS Solution Since 2005 or so, Read More

Feds Buckle Down on Customer Information Security


In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced that they have put together joint guidelines to safeguard confidential customer information. The guidelines, that took effect last July, implement section 501(b) of the Gramm-Leach-Bliley Act (GLBA) initiated by the Senate Banking Committee, and passed into law on November 4, 1999. This announcement had significant implications for online banking institutions.

program customer relationship management for insurance  a formal Information Security Program as well (if they don't already have one). The Information Security Program will be required to develop a written plan that contains policies and procedures for managing and controlling risks, and protects against anticipated threats and potential hazards. Testing, implementing, and adjusting the plan periodically will also be subject to audits by Federal regulators. How can an online bank make this tough job easier? By selecting a service providers that have Read More

glovia G2 Is Now TEC Certified for ERP for Discrete Manufacturing


I am pleased to announce that Glovia International’s G2 enterprise resource planning (ERP) solution is now TEC Certified and available for online evaluation of ERP for discrete manufacturing solutions in TEC’s ERP Evaluation Center. Glovia has more than 30 years of experience developing its solution to meet the needs of discrete manufacturers. And, based on the data evaluated by Technology

program customer relationship management for insurance  G2 Is Now TEC Certified for ERP for Discrete Manufacturing I am pleased to announce that Glovia International’s G2 enterprise resource planning (ERP) solution is now TEC Certified and available for online evaluation of ERP for discrete manufacturing solutions in TEC’s ERP Evaluation Center. Glovia has more than 30 years of experience developing its solution to meet the needs of discrete manufacturers. And, based on the data evaluated by Technology Evaluation Centers (TEC), G2 is one of the more Read More

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Oracle Project Portfolio Management Cloud


Oracle Project Portfolio Management Cloud offers an integrated project management suite that is designed to automate, streamline, and control project management processes end-to-end without expensive hardware and system management overhead costs. Read up on the product’s key features and the benefits your organization can achieve from this cloud solution.

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Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report


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Value Cycle Management: A Non-Linear Approach to Supply Chain Management


Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable.

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Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept


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Dynacom ERP (v. 11.3) for ERP for SMB Certification Report


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