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Onyx-Delivering Excellence in Insurance
Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains

insurance claims  Delivering Excellence in Insurance Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » insurance claims


SAP Expands Its Insurance Solution via Camilion Acquisition
It appears that SAP HANA’s launch has been the catalyst for not only in-house innovation, but also SAP’s onslaught of tuck-in acquisitions of its close partners

insurance claims  Expands Its Insurance Solution via Camilion Acquisition It appears that SAP HANA ’s launch has been the catalyst for not only in-house innovation, but also SAP ’s onslaught of tuck-in acquisitions of its close partners. After the  recent SmartOps acquisition in the supply chain management (SCM) space , SAP today announced  plans to acquire Camilion , a provider of insurance product development, product lifecycle, and underwriting solutions that help insurance companies improve the quality of the Read More
An Approach to HIPAA 5010 conversion
In 1996, Congress passed HIPAA to establish national standards for health care transactions. The main focus is to address patient privacy rights, health

insurance claims  patient privacy rights, health insurance portability, and the administration simplification of health care payers. Health care electronic data interchange (EDI) transactions such as eligibility, claim status, referrals, claims, remittances, member enrollment and maintenance, and premium payments are all impacted by the regulation. This paper discusses HIPAA drivers, compliance schedule, changes, impacts on various stakeholders, benefits of adoption, and approaches to successful completion of this Read More
SAP Industry Solutions for Mid-market Companies
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and

insurance claims  the ten most successful insurance companies in the world. SAP also claims leadership in ten of the eleven manufacturing industries it targets, and asserts that over 900 utility companies in seventy countries are using SAP software, in nearly thirty languages. To better understand the market, SAP maintains close contact with relevant industry players, and organizes and attends industry-specific user events and forums. There are a number of regional and international information days aimed at continuing an Read More
The Certification of an ERP Accounting Package


insurance claims  geared for the banking, insurance, and financial services industries. A package that has integrated business objects with drill-down searching and with full functional and reporting capabilities. We proceeded as follows: I prepared a certification document that I e-mailed to Flexi­ Software (Flexi).  Flexi ( www.flexi.com ) set up a remote desktop and I logged on from my office one thousand miles away, to begin the certification process. To review the items that were certified, visit the vendor Read More
Successful 5010 and ICD-10 transition: An implementation roadmap
The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard

insurance claims  The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard, requiring compliance by 2012, is expected to reduce individual companion guide requirements and promote consistent implementation across trading partners. Download this report to learn about a methodology designed to address transition challenges and help leverage the transition for competitive advantage. Read More
Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 3: The Challenge of Gaining Competitive Advantage
Increased competitive pressure on many fronts, and lingering mixed perceptions about the 11i Applications suite, leaves Oracle at a crossroads for sustaining

insurance claims  Claims The Worst Is Over And Turns To KISS For A Boost Part 3: The Challenge of Gaining Competitive Advantage Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 3: The Challenge of Gaining Competitive Advantage P.J. Jakovljevic - July 12, 2001 Event Summary  In June Oracle Corporation (NASDAQ: ORCL), the largest database provider and one of the largest providers of software applications for e-business, unveiled a new suite of online services aimed at capturing the small business Read More
Feds Buckle Down on Customer Information Security
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of

insurance claims  ,     the Federal Deposit Insurance Corporation (FDIC) ,     the Office of the Comptroller of the Currency (OCC) ,     and the Office of Thrift Supervision ,   on January last year announced that they have put together joint guidelines to safeguard confidential customer information. The guidelines, that took effect last July, implement section 501(b) of the Gramm-Leach-Bliley Act (GLBA) initiated by the Senate Banking Committee, and passed into law on November 4, 1999. This announcement had Read More
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

insurance claims  CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More
Financial Mobility-Balancing Security and Success
No financial services company can afford to relax when it comes to IT security. Banks, investment firms, and insurance providers must follow government

insurance claims  Banks, investment firms, and insurance providers must follow government regulations, to ensure a secure environment for processing, storing, and transmitting credit card information. At the same time, most companies need mobile technology to compete. Know how to provide financial services mobility while ensuring that no breaches occur? Read more. Read More
The Paperless Office: Accepting Digitized Data
Of the many industries that are attempting to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For

insurance claims  to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For companies in insurance industries, as well as other types of organizations looking to digitize their offices, there are a number of implications. Learn about the realities of a paperless office environment, and how your company can take steps to become paperless. Read More
Case Study: Financial Services Industry
The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card

insurance claims  banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers. Read More
Case Study: Achmea
Achmea, the largest insurance group in the Dutch market, had many different systems and fragmented management information, with often inaccurate data. The

insurance claims  Achmea Achmea, the largest insurance group in the Dutch market, had many different systems and fragmented management information, with often inaccurate data. The company decided to make the move to business intelligence (BI) for a more standardized approach to information access and delivery. With Cognos, Achmea has achieved a number of benefits, including results-oriented decision-making based on real-time data. Learn more. Read More
Tips for Social Marketers
Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very

insurance claims  for Social Marketers Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very effective; perhaps more effective than e-mail marketing for certain generations of consumers or market segments. From a business perspective, recognizing the social as becoming an important space for advertising and finding prospects or reaching the masses is somewhat predictable as a business strategy. Increasingly, Read More
The Sarbanes-Oxley Act May Be Just the Tip of a Compliance Iceberg
The Sarbanes-Oxley Act is not the only government regulation that enterprises must comply with. Several others make it imperative that appropriate enterprise

insurance claims  the patient privacy Health Insurance Portability and Accountability Act ([HIPAA], see HIPAA-Watch for Security Speeds Up Compliance ); Consolidated Omnibus Budget Reconciliation Act (COBRA); Occupational Safety and Health Administration (OSHA); Employee Retirement Income Security Ac t (ERISA); discrimination and harassment regulations; union agreements (where applicable); and those of the Financial Accounting Standards Board (FASB). Given that we live in a litigation-happy society, where a company is Read More

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