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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 insurance claim processing


S2 Suite
ServicePower@s suite of field service solutions includes work order management, scheduling and third-party dispatch, parts and inventory management, warranty

insurance claim processing  appliances and consumer electronics, insurance and extended warranty, HVAC, charity, food service, alarms and security, retail, and utilities. The solution can be deployed both on premises and in the cloud.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Documents related to » insurance claim processing

Improving and Expanding: The Road Ahead for a Drop-ship Facilitator


CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction; sourcing and procurement; and so on. But given its current size and low global brand recognition, it is not there yet.

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Software as a Service: Not without Caveats


Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

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Is There a Panacea for Enterprise Software Pricing Yet?


While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software warranties.

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Oracle's Product Future: What Can the Past Tell?


Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft?

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Food Distribution Vertical Industry Brief


Food giants and technology providers work together to improve the efficiency of food processing, and storage and distribution operations, so that food products can be harvested, stored, and moved to the dinner table quickly and at less cost. This vertical brief focuses on specific issues within today's food distribution industry, explaining how IT solutions can help food distributors improve efficiency and reduce overall costs that drive up profits in an extremely competitive, low margin business.

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Building the Customer-centric Enterprise


The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering superior products and services, but of incorporating customer insight into enterprise strategy on an ongoing basis. Learn how you can use your customer segment data for customer analytics that can help you determine which segments to grow and which to retain.

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Intellicus Enterprise Reporting and Business Insights Platform


Intellicus provides reporting—both ad-hoc and traditional pixel-perfect—dashboards, online analytical processing (OLAP), advanced visualization, scheduled report generation and delivery, business user meta layer, and mobile analytics with industry standard security features.   Its comprehensive set of features enables organizations to build a business intelligence solution for business users, on-premise customers, or hosted software subscribers.  

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Case Study: Groeb Farms Cuts Processing Time by 600-plus Hours Annually, Reduces BRC Mock Recall Time by 75 Percent


Groeb Farms, Inc. is the world’s largest industrial and foodservice processor of honey. It needed an ERP solution that would standardize reporting, streamline processes, improve communications, and enable the sharing of best practices across the enterprise. Read the case study and see how Plex Online helped Groeb Farms achieve these goals and the prestigious British Retail Consortium (BRC) food safety standards certification.

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E-Cash Rollout Replaces Amex


Last week, adult sites were informed that Amex would no longer serve their clientele in processing online transactions. However, in the information technology sector, when one technology obstacle gets in the way, smart entrepreneurs get creative.

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Case Study: Bio-Reference


Bio-Reference Laboratories, Inc. provides clinical testing and laboratory services for physicians offices, processing 35,000 medical specimens every day. The company relies on a high-performance network that supports various hardware and software applications used in lab science, where a network delay of just a few seconds can have a big impact on the processing of critical medical tests, and network issues and outages can lead to concerns with test validity and the compromise of medical samples. Thus quickly identifying if a problem with the network or an application is critical, and vital to ensuring efficiency and accuracy at Bio-Reference Laboratories.

Bio-Reference deployed Visual TruView from Fluke Networks and realized an immediate reduction in the time required to identify application and network performance problems. With real-time visibility into the network, Bio-Reference staff can quickly respond to any issues. Read more in this detailed case study from Fluke Networks.

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