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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 insurance claim processing


S2 Suite
ServicePower@s suite of field service solutions includes work order management, scheduling and third-party dispatch, parts and inventory management, warranty

insurance claim processing  appliances and consumer electronics, insurance and extended warranty, HVAC, charity, food service, alarms and security, retail, and utilities. The solution can be deployed both on premises and in the cloud.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Documents related to » insurance claim processing

The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

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Software as a Service: Not without Caveats


Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

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Is There a Panacea for Enterprise Software Pricing Yet?


While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software warranties.

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Improving and Expanding: The Road Ahead for a Drop-ship Facilitator


CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction; sourcing and procurement; and so on. But given its current size and low global brand recognition, it is not there yet.

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Case Study: Groeb Farms Cuts Processing Time by 600-plus Hours Annually, Reduces BRC Mock Recall Time by 75 Percent


Groeb Farms, Inc. is the world’s largest industrial and foodservice processor of honey. It needed an ERP solution that would standardize reporting, streamline processes, improve communications, and enable the sharing of best practices across the enterprise. Read the case study and see how Plex Online helped Groeb Farms achieve these goals and the prestigious British Retail Consortium (BRC) food safety standards certification.

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ORSA, the Corner Stone of the Solvency II Regime


The move toward principle-based regulations across the European insurance world puts a strong emphasis on corporate governance programs. Under their Own Risk and Solvency Assessment (ORSA) plans, insurance firms have to align their enterprise risk management processes with their strategic business plans. This article looks, in more detail, at some of the main Solvency II ORSA requirements, and how European insurance companies can use enterprise risk management platforms to support these key management needs.

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HIPAA Compliance and the eSureIT Online Backup Service


The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that electronically maintain or transmit health information. Among other things, these entities are required to have data backup plans, disaster recovery plans, and emergency mode operation plans. Fortunately, there is a way to meet these security and contingency requirements.

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PeopleSoft Takes Aim at Foods Industry


PeopleSoft and Bradley Ward will integrate their products in an alliance aimed at the food processing industry. The completed solution will let companies' link real-time plant floor level data to ERP systems.

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Processing Complex Events (During these, oh well, Complex Times) - Part I


The worn-out saying about how we learn new things every day applies to this blog topic too. Namely, my interest in Progress Software Corporation has long been due to its renowned OpenEdge development platform. Indeed, many enterprise resource planning (ERP) and other applications providers leverage (embed) OpenEdge as Progress Software partners. Sure, I also follow and have recently written about

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