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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 implementations of crm health insurance


State of the Market: HR
More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This

implementations of crm health insurance  all phases of these implementations. A proficient writer of articles, online content, guides, and manuals, Fox has comprehensive knowledge in the areas of retail, manufacturing, compliance, and technology. She also has in-depth management experience with various enterprise segments, including payroll, human resources, logistics, and compliance. Executive Summary: Core HR Thou Shalt Manage Human Capital Better Administrative human resource (HR) management has traditionally received much more lip service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » implementations of crm health insurance

Infinium Returns To Its Core Competencies To Succeed Part 1: Recent Announcements


2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring. After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going back to its roots, and with a determination to sustain success within three key target markets. The result is a renewed employees' and the market's enthusiasm for the company moving forward.

implementations of crm health insurance  of innovative technologies, rapid implementations, and outstanding customer service. Infinium's solutions are used at more than 60% of the Fortune 500 companies in the hospitality industry, approximately 90% of the hotels and casinos on the Las Vegas Strip, and 100% of the Fortune 500 companies in the gaming industry. To illustrate its unrelenting commitment to the iSeries platform, on April 29, Infinium announced that it has signed IBM eServer iSeries channel partnership agreements with Computer Configur Read More

Enterprise Incentive Management Leader Responds to Market Demands


The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for some of the largest companies in the world.

implementations of crm health insurance  from over 100 successful implementations among global enterprises in banking, insurance, telecommunications, life sciences, and manufacturing. As illustrations of its solution's scalability, 31 of its customers have over 10,000 payees and 15 customers have in excess of 25,000 payees, totaling over 1,450,000 payees currently served by Callidus. As for transaction volumes, 24 of its customers process over 1 million transactions per month, and 3 customers process over 10 million. As for the biggest compensat Read More

The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

implementations of crm health insurance  of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendors such as SAP and Oracle had refocused efforts to market their integrated solutions in the greener pastures of service-oriented vertical markets, including health care, government, higher education, banking, insurance, and other service-based businesses. Today, ERP vendors are aggressively marketing industry-specific and project-oriented functionality to service industries. Unlike best-of breed solutions, t Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

implementations of crm health insurance  many of its customer implementations have focused on divisional or business unit projects to automate and assist groups of 50 users or fewer. Pega has historically derived a significant portion of its revenue from the “who's who” customers in the financial services, insurance, and health care markets, and sales to these markets are important for the vendor’s future growth. However, competitive pressures, industry consolidation, decreasing operating margins, regulatory changes, and privacy concerns Read More

Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

implementations of crm health insurance  CRM Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective. Read More

YOur CRM Solution in Our 2011 CRM Buyer's Guide


Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

implementations of crm health insurance  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More

New Market for Security Insurance


Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

implementations of crm health insurance  Market for Security Insurance Event Summary In light of the heightened exposure various companies are facing regarding website, network, and system security compromises, insurance brokers are jumping on the bandwagon, offering customized Security Insurance Polices that protect companies with information technology infrastructures against numerous risks not covered by their required standard corporate General Liability Insurance Policy. Some of the kinds of protections these policies cover are: Loss due Read More

Wipro Point of View: Changing Nature of the Wealth Management Industry


The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI) getting increasingly attracted to low risk, low management investments. Dr. Ashok Hegde, Global Head of Financial Services, Business Analyst Practice, Wipro, shares his expertise on the current challenges faced by and opportunities available to wealth managers. Read more.

implementations of crm health insurance  Point of View: Changing Nature of the Wealth Management Industry The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI) getting increasingly attracted to low risk, low management investments. Dr. Ashok Hegde, Global Head of Financial Services, Business Analyst Practice, Wipro, shares his expertise on the current challenges faced by and opportunities available to wealth managers. Read more. Read More

Case Study: Community Health Plan of Washington Improves Access to Health Care with Nimble Storage SmartStack for Business-Critical Applications


Community Health Plan of Washington faced aging information technology (IT) infrastructure, limited rackspace, and a tight budget. In this real-world case study, learn how it got high-performance storage at half the cost of upgrading its existing storage area network (SAN), while dramatically simplifying storage administration.

implementations of crm health insurance  Study: Community Health Plan of Washington Improves Access to Health Care with Nimble Storage SmartStack for Business-Critical Applications Community Health Plan of Washington faced aging information technology (IT) infrastructure, limited rackspace, and a tight budget. In this real-world case study, learn how it got high-performance storage at half the cost of upgrading its existing storage area network (SAN), while dramatically simplifying storage administration. Read More

University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education




implementations of crm health insurance  of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education Read More

How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

implementations of crm health insurance  Vendor , Hosted CRM Implementations , CRM Software , CRM Solutions , CRM on Demand , Small Business CRM , CRM Application Enterprises , CRM Data , Web-based CRM Application , CRM Application Strategy , CRM Service Management , CRM Application Implementation , CRM Success Strategies , CRM System , CRM Application Integration , Hosted CRM , CRM Hosting , CRM Web Services , CRM Business Technology , Customer Relationship Management . This AberdeenGroup Executive White Paper focuses on the business value of Read More

In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency.

implementations of crm health insurance  Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency. Read More

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

implementations of crm health insurance  Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More

Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

implementations of crm health insurance  of Active Voice's Acquisition of PhoneSoft, Inc. Event Summary SEATTLE, /PRNewswire/ - Active Voice Corporation (Nasdaq: ACVC), a global provider of unified messaging and computer telephony software solutions announced it has signed a definitive agreement to acquire privately-held PhoneSoft Inc., a leading provider of true unified messaging solutions for Lotus Notes/Domino. Market Impact PhoneSoft, Inc. is a privately held company that focuses on unified messaging solutions (UM), including email, Read More