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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 hartford insurance company products


New Vendor Acquisition Strategies in the Enterprise Applications Field
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and are furthering its goal to be number

hartford insurance company products  insurance ( Linea Directa, Hartford, Pacificare, Well Point, and Dahlberg Assurance Brokers ); telecommunications and utilities ( Essent Cablecom, Telefonica, and Energies De Portugal ); retail ( Specsavers Opticals, Family Christian Stores, Bombay Company, Etam, and Macys.com ); and consumer electronics ( Sony Computer Entertainment and Yodabashi Camera ). Often, these new customers came at the expense of fierce and respected competitors such as Siebel /Oracle, Amdocs , Unica, and Sigma Dynamics . The

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

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Not all SCM Products Are Created Equal


In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory management and warehousing.

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Chatsworth Products, Inc.


Chatsworth Products, Inc. (CPI), a leading provider of structural support systems used to optimize, store, and secure valuable computer, data, and communications equipment, needed to establish a new, fully-integrated enterprise resource planning (ERP) system to replace its customized 10+ year-old legacy system. See how TEC helped CPI define its requirements, develop a short list of vendors, and select the right solution.

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Managing Mobile Phones in Your Company


InIntegrating Mobile Phones with Your Business Phone System, you'll learn how to...

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

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Case Study: Euclid Insurance


Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

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Bokanyi Consulting Company Overview




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Could Your Company Survive a Product Recall Crisis?


The US Bioterrorism Act aims to counter terrorist attacks on the nation’s food supply. But what does it mean for your company? Can your company access and present documentation within twenty-four hours of the FDA’s request for any set of records? If not, a fully integrated enterprise resource planning (ERP) system is mandatory unless you are the smallest of businesses.

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Case Study: A. Zahner Company




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JD Edwards ERP Products Thriving under Oracle


TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has allowed the JD Edwards division to retain those traits that make it different (e.g., its modesty and no-nonsense treatment of its customers), and it remains a strong independent voice within the Oracle Applications community. Read this article for more.

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