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Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

general customer relationship management for insurance management  study and reporting. The general theme is IT management and the goal is to make it easier to get clients what they want and what they need to succeed. About The Author Jim Dowling is VP of the Alignment Consulting Practice at TechnologyEvaluation.Com, Inc. located in Woburn, Massachusetts. TEC researches IT products and suppliers as well as the ways companies obtain business value from IT. TEC's consulting services remove time, risk and ultimately cost from IT related decisions. Jim can be reached at Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » general customer relationship management for insurance management


Enterprise Incentive Management Leader Responds to Market Demands
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for

general customer relationship management for insurance management  programs more fully. In general, the incentive management solutions from ERP and CRM vendors fall somewhere between homegrown tools and the best-of-breed EIM solutions in terms of functionality, and are capable of handling moderately complex sales plans and sales forces. Such solutions have found a strong customer base among companies that do not have major compensation deposits via bank accounts or requirements for a full-fledged industry-oriented EIM tool. Callidus also believes that it can compete Read More
The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

general customer relationship management for insurance management  Devices, Inc. (AMD ), General Electric Company (GE ), Ford Motor Company , Novartis Pharmaceuticals Corporation , Starwood Hotels & Resorts Worldwide , and The ServiceMaster Company . All of the abovementioned companies are largely concerned about their customer service levels. Pega’s customer interaction know-how has also resulted in solutions to close gaps and improve the following processes: Customer retention  and cross-selling ; Specialized fulfillment; New hire training; Post-order clean-up; Read More
Enterprise Incentive Management Leader's Challenges and Response
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded its service offerings by

general customer relationship management for insurance management  TrueInformation ; and other general testing and tuning services for the software. The customers can select Callidus or one of its implementation partners to perform the installation and other professional services they desire. The vendor also provides services to its implementation partners to aid them with specific projects and training programs. Additionally, it provides Callidus Strategic Services to help customers optimize incentive compensation business processes and management capability. For Read More
Market Leaders of Global Trade Management
The strategic imperative to streamline the entire lifecycle of global trade has prompted JPMorgan and TradeBeam to acquire complementary companies. Logistics

general customer relationship management for insurance management  , Dell , Ford, General Electric ( GE ), Lucent , Fonterra , Goodyear , Nortel Networks , and Seagate . Vastera's clients use its solutions and services to manage their trade, worldwide by managing the information flows associated with the cross-border components of importing and exporting goods. The vendor's solutions and services enable clients to manage the complexities and inefficiencies inherent in global trading in a manner that allows them to capitalize on the large, highly fragmented, and rapidly Read More
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

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Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP

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Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Financial Forecasting: Room for Improvement for People, Process and Technology
Preparing an accurate forecast in this volatile business climate is challenging. Still, it is critical for businesses to be able to predict outcomes for the

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Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and

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Dynacom ERP (v. 11.3) for ERP for SMB Certification Report
Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP

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Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report 2011
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for

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Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

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Quality Management
In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

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