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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free it helpdesk software


Quantifying the Value of Software Asset Management
If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) and Data Management

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9 Critical Characteristics to Demand from Your Timesheet Vendor


If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what people are working on, and send error-free bills to your customers. That’s why you need to be sure you’ll be immune to the most common problems people experience when buying a timesheet collection automation system.

free it helpdesk software  your software that is free forever?” How We Do It – Journyx is not a shelfware company. To ensure this remains true, a 10- user version of our software is available for free forever, to anybody. We think you should have all the time in the world to make sure you’re getting the technology that will work for you. Our product speaks for itself. If you still think there’s a catch, our philosophy of freeware and shelfware avoidance is described at Journyx.com/whyfree.html. #6 – A Smart Way To Cut Ope Read More

Social Engineering Can Thwart the Best Laid Security Plans


There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to give up valuable information without them suspecting anything.

free it helpdesk software  system has How much free hard disk space The system's IP address The phone number of a modem that's connected to the machine Any remote access software that may be running During the call, a good social engineer will walk the employee through the steps of looking this information up. The steps can be easily disguised as a part of the troubleshooting process, and having the user read the information directly off of the screen insures that the hacker gets accurate information. Coaxing The User For Read More

Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility.

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BQE Software


BQE Software, Inc.

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A Portrait of the Indian Enterprise Software User


Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and purchasing enterprise software? What is the profile of a company in India that is looking for enterprise software?

free it helpdesk software  Portrait of the Indian Enterprise Software User Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of recent company expansion and consolidation ventures. In large part, this was an effort to pool resources, acquire technology patents, and expand product portfolios to capture larger portions of the market. The Indian enterprise software market was no exception. Indian subsidiaries of software vendors like SAP and Oracle claim that they have Read More

VDoc Software


A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent software vendor with 500 customers and more than 400,000 users. Since 1996, the vendor has provided software that focusses on processes, employee productivity, and organizational relationships with customers and partners. VDoc Software is headquartered in Charbonnières les Bains (France).

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SOA Software


SOA Software, Inc.

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Logic Software


Established in 1999, Logic Software, Inc. specializes in the development and design of custom software applications, programming services outsourcing, and "shrinkwrap" software development. It is a privately owned company with headquarters in Toronto, Ontario (Canada), and an offshore development department located in Belarus. Logic Software products are used at sites in over fifteen countries.

free it helpdesk software  Software Established in 1999, Logic Software, Inc. specializes in the development and design of custom software applications, programming services outsourcing, and shrinkwrap software development. It is a privately owned company with headquarters in Toronto, Ontario (Canada), and an offshore development department located in Belarus. Logic Software products are used at sites in over fifteen countries. Read More

Vero Software


Vero Software is a world leader in CAD CAM software with a proven track record of reliable product delivery. Vero develops and distributes software for aiding the design and manufacturing processes, providing solutions for the tooling, production engineering, sheet metal, metal fabrication, stone and woodworking industries.

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Ultimate Software: Delivering Breakthrough Products


Ultimate Software is in a very competitive market. Its continued success is fueled by relentlessly delivering new products and incremental innovation. A few years ago, the company’s strategic initiatives were to evolve of their software-as-a-service (SaaS) delivery model and launch new features targeted to medium sized enterprises. Learn how a new product portfolio management (PPM) solution helped Ultimate Software reach its goals.

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Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

free it helpdesk software  in Review: Top Enterprise Software News and Trends for 2011 With 2011 just about under wraps, we asked our analysts to weigh in on this year’s trends and enterprise software news-makers. Jorge García, BI Research Analyst Three business intelligence (BI) terms kept making the headlines in 2011: 1.  Big data : Everyone is jumping on the big data wagon— Oracle and Microsoft with their Hadoop appliances; Teradata ’s acquisition of Aster Data ; HP ’s purchase of Vertica , IBM ’s  acquisition Read More

Outsourcing, Applications Software Software Evaluation Report


The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more.

free it helpdesk software  Applications Software Software Evaluation Report The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more. Read More