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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 florida claims adjusting companies


SAP BusinessObjects Edge BI: Designed for Growing Companies
Read about affordable business intelligence (BI) software for midsize companies that includes solutions that address BI requirements from operational reporting

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Using ERP to Deliver Ecommerce for Engineer to Order Companies


Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software.

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What if Companies Could Use Science to Align Prices to Market and Maximize Margins?


Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue and margins through decision support and automation software that delivers more effective discount guidelines, in-depth price analytics, intelligent deal management, and successful price promotions.

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Top Five Obstacles Companies Face-and How to Overcome Them: Tips for Small Businesses and Midsize Companies


To realize a competitive advantage, small-business leaders must address five common obstacles: inefficient operations, inability to support rapid growth or new markets, disjointed business processes, lack of visibility into daily operations, and limited resources. Read this white paper to learn how to overcoming these challenges and gain valuable insights into your business.

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Lean Enterprise Development in Complex Engineer to Order Companies


Maintaining a competitive advantage is paramount, no matter what business you operate within. Engineer-to-order (ETO) companies that produce complex products, usually in low volumes, and with project control techniques, are no exception. A lean enterprise involves the reduction or elimination of any activity that does not add value to a customer. In order to effectively utilize lean, lean concepts must be taken from the manufacturing floor and used thorough the ETO enterprise. This paper demonstrates how IFS applications supports the principles of developing a lean enterprise for ETO organizations. It demonstrates how process improvements apply equally to office-based functions, manufacturing, installation, and service activities.

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Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

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Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

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Tier 1 ERP for Midsized Companies? You Bet!


You'll find the straight story in midsized companies: deciding when to move to tier-one ERP.

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Three Steps to Strategic Planning Excellence in Wholesale Distribution Companies


A strategic planning process is critical for distribution companies. Not unlike personal financial planning, distribution executives have to select the best investments needed now to create profitable growth in the future. If you fail to make the right commitments at the right time, you will miss opportunities and increase your risk. This paper outlines a set of core analytics customized for wholesaler distributors.

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ERP for Medium and Large Manufacturing Companies: 7 Challenges - an Introduction


Enterprise resource planning (ERP) was born of the need of large companies to manage their resources and operations. In the early stages of ERP almost half a century ago, only multinational corporations could afford the investment in the software and the infrastructure needed to support it. Material requirements planning (MRP), the predecessor of ERP, was used by only a couple hundred companies in

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Mid-size Companies Have Full-size IT Issues


Information technology product selection is one issue that does not scale up or down with the size of the enterprise. The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and funding resources to apply to them.

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