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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 fidelity variable insurance products


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

fidelity variable insurance products  quality focuses on the fidelity and user experience from the sound of the call. Call quality includes voice quality as a factor, but also reaches more broadly into the total user experience. How quickly was dial tone provided? Did touch tone dialing work on the first attempt? Do connections across the networks, between offices (or hops across the IP network) process quickly? Do calls complete as expected or do they fail after all digits have been dialed? Call setup delays or failures negatively impact

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » fidelity variable insurance products

Chatsworth Products, Inc.


Chatsworth Products, Inc. (CPI), a leading provider of structural support systems used to optimize, store, and secure valuable computer, data, and communications equipment, needed to establish a new, fully-integrated enterprise resource planning (ERP) system to replace its customized 10+ year-old legacy system. See how TEC helped CPI define its requirements, develop a short list of vendors, and select the right solution.

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Case Study: Quality Bicycle Products


With rapid growth and revenues exceeding $100 million (USD), Quality Bicycle Products is under increasing pressure to meet demand. To keep driving growth, QBP realized its forecasting capabilities and performance would need to be optimized. To help meet the needs of these efforts, QBP began looking at an inventory and demand planning solution. Discover more about the supply chain management (SCM) solution it chose.

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Case Study: Chatsworth Products




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Case Study: Reeves Floral Products Inc.




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Case Study: Nu-West Construction Products


In 2005, Nu-West Construction Products was executing a rapid expansion plan that included three new distribution facilities in Western Canada. Believing it had outgrown its existing solutions, Nu-West conducted a comprehensive enterprise resource planning (ERP) software evaluation project to find a replacement. Learn how the chosen solution, TGI’s Enterprise 21 ERP, helped Nu-West meet its unique distribution needs.

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Case Study: Wist Office Products


Wist, an office supply company offering over 40,000 products, was running an outdated enterprise resource planning (ERP) system. The primary concern was the system’s lack of flexibility, which incurred unnecessary labor costs. As well, errors were common and prevented Wist from getting the information needed for data analysis. With a new ERP for distribution, Wist has streamlined operations and reduced costs. Learn how.

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NetSuite Develops Healthy Following among Natural Products Companies


NetSuite Inc., a provider of cloud-based financials and enterprise resource planning (ERP) and omnichannel commerce solutions, announced continued strong momentum in the vibrant natural products industry. NetSuite is providing companies in the natural products industry the business agility to rapidly launch new product lines and expand into new markets and sales channels, while curbing IT costs.

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Not all SCM Products Are Created Equal


In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory management and warehousing.

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Case Study: Rich Products Corporation


Rich’s legacy IT systems could not interoperate with platforms and applications among departments, preventing a single, centralized view of the product development process and limiting collaboration. The company decided it needed a new product lifecycle management (PLM) system to integrate and accelerate PLM processes. Rich’s new system supports research and development (R&D), formula management, and more.

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Trade Promotion Optimization in the Consumer Products Industry


Retailers expect promotions by consumer products companies to drive revenue, volume, profitability, and category growth. To achieve these goals, consumer products companies must present comprehensive promotional programs that are tightly integrated with consumer marketing campaigns and tailored to the specific needs of the retailer and its customers or target consumers. They must also forecast accurately, provide marketing support, and ensure inventory availability. Sales managers and trade marketers must collaborate extensively with cross-functional teams for brand marketing, supply chain management, and finance to achieve these goals. Specialized software programs can help, as this white paper explains.

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