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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 farmers insurance claims office


The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

farmers insurance claims office  , John Hancock , Farmers Insurance Group , Nationwide Mutual Insurance Company , and The Prudential Insurance Company of America . Pega’s insurance industry knowledge and experience has resulted in solutions to help these customers close gaps and improve the following processes: automated underwriting; event-driven marketing; product cloning; claims management; legacy transformation, etc. A CRM Provider Too? While its customers are typically large companies in the financial services, healthcare and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

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Whose ROI is it Anyway? Part Two: Sorting Through Claims


ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases, "Show me the ROI" has become a smokescreen for "Let's wait and see" or, "Go away. Don't bother me."

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Leading Benefits & Claims Administration Provider Improves Workforce Performance


NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated talent management platform to streamline performance management processes and introduce efficiencies to better manage its workforce. It chose SumTotal for its easy-to-use technology and personalized approach to service and support. See how it achieved a 38% improvement in its performance management process.

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The Evolution of Remote Office Backup: From Tapes and Agents to Tapeless and Agentless


Any geographically distributed business with three or more remote sites has likely dealt with tape-based backup systems. If this sounds like your business, then you certainly understand the complexities involved with managing growing data—not to mention the risks. The good new is that an agentless, multisite backup and recovery software solution is available that can offer a high-speed alternative to tape-based systems.

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HP Claims Autonomy Misrepresented Itself


Woe is HP. The company recently made headlines with news that its Autonomy division, which sells a number of products for enterprise content management (ECM), search and discovery, customer experience management, and more, misrepresented its financial situation to get itself acquired by HP. Indeed, HP says its pain from this misreprentation comes to about $5 billion (USD). In a press

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Microsoft Office Fluent User Interface: IT Decision-maker Perception


This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

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Microsoft Delves Deeper into Social Networking


Microsoft's Office 365 team will soon be rolling out Office Delve to Office 365 business customers. Powered by Office Graph, which uses sophisticated machine learning techniques to map the relationships between people, content, and activity that occurs across Office 365, Delve figures out and displays the most relevant info for each person based on the work they are doing and with whom they are engaging.

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How to Integrate Front- and Back-office Applications for SMBs


For customer relationship management (CRM) to work effectively, departments within an organization must communicate and have access to centralized information. But integrating front- and back-office applications shouldn’t involve compromise. Learn how to automate sales and CRM with accounting systems, with key pointers in planning your integration project. And find out how to boost your CRM return on investment (ROI).

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Program Management Office: A Term Not Fully Understood


The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and tools have changed somewhat over the years. But not understanding what a program office is and when it should be leveraged is a common pitfall and reason for failure. Find out more about the program office, and its roles, processes, and responsibilities.

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ELO Digital Office GmbH


ELO Digital Office GmbH (or ELO for short) develops and markets products and solutions for electronic document management, digital archiving, and workflow and web-content management. ELO has subsidiaries worldwide, including in Europe and Asia.

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Microsoft Dynamics and the Microsoft Office System: Delivering Business Value through Interoperability


Microsoft Dynamics is a business management solution designed to allow your employees to customize and automate their Microsoft Office system user interface according to their preferences and work styles. Microsoft Dynamics helps your employees and your business work more efficiently—giving you a faster return on investment and an effective and profitable business.

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Global Software Aspirations


Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the aim of providing customers a consistent level of service.

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Binding Your Business with Microsoft Office SharePoint Server


As a business development manager, you may see SharePoint as just another development platform for enterprise development. But many businesses have identified SharePoint Server 2007 as one of the most powerful collaboration tools in the world. Microsoft SharePoint Server can do more than just manage your content—SharePoint has the ability to develop faster and smooth deployment across your enterprise. Find out how.

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Adrenalin Case Study: Bharti AXA Life Insurance




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3 Microsoft Shop Myths Dispelled?


Here’s the context: You’re selecting an ERP system. Your office is standardized on Windows and MS Office Suite. Should you select MS Dynamics and become a full-fledged “MS shop”? We’ll look at three reasons you should lean toward MS Dynamics—and then look at why those reasons might be less compelling than you think. Myth #1: User Adoption Is Easy True: User familiarity leads to

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