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KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part One
TEC senior analyst P.J. Jakovljevic attended the KANA Connect conference, and reports on the company's recent acquisition by Verint, with an in-depth look at

desktop underwriting systems  The Iontas acquisition brought desktop analytics solutions, with the goal of better understanding employee behavior in order to identify and recapture idle and non-productive time.   As part of a customer service delivery process that starts in the front office with agents and customer service representatives (CSRs), the back office too has a direct impact on the customer experience. According to the CapGemini Consulting 2013 report Backing up the Digital Front: Digitizing the Banking Back Office , 60 Read More

Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » desktop underwriting systems


Quote-to-order: The Major Players in the Manufacturing Arena
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The

desktop underwriting systems  via the Web or desktop) can be at the data, function, or Web service level. For example, pricing information integration could involve all those levels. A good example of a knowledge management provider is Selectica Inc . Aside from its customary Selectica Configurator , Selectica Pricer , Selectica Quoter , and other “usual suspect” Q2O products, Selectica offers Selectica Studio and Selectica Repository , which leverage declarative constraint engines. As mentioned previously in Q2O Systems: Read More
Phone Systems Market Primer
Get up to speed quickly and easily with the Phone Systems Market Primer.

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C2C Systems Inc.
C2C is a self-funded, privately held software vendor that provides advanced solutions for e-mail management and e-discovery. Its e-mail archiving and e-mail

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Vitrium Systems


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Testing Dark Pool Trading Systems
Dark Pool Trading Systems, used by institutional traders trading in large volumes, help get more liquidity and lower transaction cost. Despite these benefits

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Initiate Systems, Inc.
Initiate Systems enables you to strategically leverage and share critical data assets. Our master data management (MDM) software and experience as an

desktop underwriting systems   Read More
TOMMS SYSTEMS SDN BHD (TSSB)
TOMMS SYSTEMS SDN BHD (TSSB) was incorporated by a group of IT professionals and technopreneurs with a business plan to undertake the research, design

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Tacton Systems AB
Tacton Systems is a world leader in advanced sales and product configuration. Tacton develops and sells embeddable software for sales and design

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PBX VoIP Systems
The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX

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Garbage in, Garbage out: Getting Good Data out of Your BI Systems
Find out in Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems.

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Top Phone Systems for Any Size of business
Top Phone Systems for Any Size of business Here s a guide to make buying a phone system for your business much easier.

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Systems Management Buyer's Guide
Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature

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COSS Systems
COSS Systems offers a range of manufacturing software for small to mid-sized companies. It provides software, which assists companies to improve their data flow

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Systems Alliance


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