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Abstract:
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve
global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution,
businesses can gain multidimensional, real-time visi (...)
Excerpt related to
customer relationship management systems for health insurance:
... Source: Initiate Systems, Inc ... But how can businesses achieve global
customer visibility in today's ... the implementation of a master data management
(MDM) solution ...
Published:
2010-03-11
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management systems for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management systems for health insurance:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
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Abstract:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to
customer relationship management systems for health insurance:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
Published:
2006-05-29
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management systems for health insurance:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
customer relationship management systems for health insurance:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
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Excerpt related to
customer relationship management systems for health insurance:
... Other health care software systems include. document management.
hospital or clinical information management. laboratory information. ...
Published:
2009-02-06
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Abstract:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Excerpt related to
customer relationship management systems for health insurance:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Published:
2002-06-19
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management systems for health insurance:
... then Dutch CRM vendor Dexton Information Systems. ... aspects of business
relationship management, through many ... marketing automation, and customer
support services ...
Published:
2002-05-28
-
Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management systems for health insurance:
... then Dutch CRM vendor Dexton Information Systems. ... aspects of business
relationship management, through many ... marketing automation, and customer
support services ...
Published:
2002-05-28
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management systems for health insurance:
... Reporting , Customer Relationship Management (CRM)
Software Evaluation Report. ... The Enterprise Marketing Management (EMM) Knowledge ...
of various systems that help ...
Published:
-
Excerpt related to
customer relationship management systems for health insurance:
... Pega’s BPM and customer relationship management (CRM)
customers ... percent increase in customer satisfaction scores; ... action/exception
management, perform Hazard ...
Published:
2009-09-03
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management systems for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management systems for health insurance:
... Related Topics: Customer Relationship Management (CRM),
Channel ... extended enterprise management, extended enterprise ... model
Source: SumTotal Systems Learn more ...
Published:
2011-03-01
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Excerpt related to
customer relationship management systems for health insurance:
... processes, including customer relationship management
(CRM), product ... into improved customer satisfaction and ... ie, in warehouse
management systems (WMS), store ...
Published:
2010-03-19
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Abstract:
London Health Sciences Centre (LHSC) needed a workforce management solution that could accommodate the requirements of a
9,000+ employee organization with multiple unions and facilities. Learn how LHSC replaced its cumbersome and outdated timekeeping
systems, with a solution that helped enhance payroll a (...)
Excerpt related to
customer relationship management systems for health insurance:
... Case Study Description: London Health Sciences Centre ... LHSC) needed
a workforce management solution that ... its cumbersome and outdated timekeeping systems,
with a ...
Published:
2010-03-11
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Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
customer relationship management systems for health insurance:
... that, maybe grudgingly, still listens to the voice of the customer and to the ...
with computer aided design (CAD) and/or product data management (PDM) systems. ...
Published:
2004-01-05
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Excerpt related to
customer relationship management systems for health insurance:
... other core solutions, such as customer relationship management,
supply chain ... poor data quality and management and lack ... a misconception
that the systems will be ...
Published:
2011-09-08
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Excerpt related to
customer relationship management systems for health insurance:
... customer information and enterprise reporting systems. ...
of Minnesota, Group Health Cooperative, HealthNow ... as a customer relationship
management (CRM) provider. ...
Published:
2009-06-19
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Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer relationship management systems for health insurance:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11