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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship management solution for health insurance:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve
global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution,
businesses can gain multidimensional, real-time visi (...)
Excerpt related to
customer relationship management solution for health insurance:
... businesses achieve global customer visibility in today's competitive market? With
the implementation of a master data management (MDM) solution, businesses can ...
Published:
2010-03-11
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Abstract:
London Health Sciences Centre (LHSC) needed a workforce management solution that could accommodate the requirements of a
9,000+ employee organization with multiple unions and facilities. Learn how LHSC replaced its cumbersome and outdated timekeeping
systems, with a solution that helped enhance payroll a (...)
Excerpt related to
customer relationship management solution for health insurance:
... Source: Infor. Document Type: Case Study Description: London Health Sciences Centre
(LHSC) needed a workforce management solution that could accommodate the ...
Published:
2010-03-11
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Abstract:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to
customer relationship management solution for health insurance:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
Published:
2006-05-29
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Abstract:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Excerpt related to
customer relationship management solution for health insurance:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Published:
2002-06-19
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management solution for health insurance:
... flexible, Web-based solution, which the ... many aspects of business
relationship management, through many ... and marketing automation, and
customer support services ...
Published:
2002-05-28
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Abstract:
As a provider of employee benefits, CIGNA must observe a bevy of regulatory compliance mandates. Because much of its efforts
are compliance-focused, it continually embraces technology, searching for new products to better manage its benefit offerings
and track its security risks. With QualysGuard’s vul (...)
Excerpt related to
customer relationship management solution for health insurance:
... With QualysGuard’s vulnerability management solution, CIGNA has mitigated
vulnerabilities and remained up-to-date with compliance regulations. ...
Published:
2010-03-11
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management solution for health insurance:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management solution for health insurance:
... flexible, Web-based solution, which the ... many aspects of business
relationship management, through many ... and marketing automation, and
customer support services ...
Published:
2002-05-28
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Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
customer relationship management solution for health insurance:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management solution for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Excerpt related to
customer relationship management solution for health insurance:
... s BPM and customer relationship management (CRM) customers
... 20 percent increase in customer satisfaction scores ... of its existing
industry solution frameworks, and ...
Published:
2009-09-03
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management solution for health insurance:
... Health Care Management System Customer Relationship
... and Closing Cases , Customer Relationship Management
(CRM) Software ... Solution records (a knowledge base) can ...
Published:
-
Abstract:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with
proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition
and with immaculate execution may prevail the onslaug (...)
Excerpt related to
customer relationship management solution for health insurance:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product
with proven quick payback ...
Published:
2003-06-28
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Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management solution for health insurance:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
customer relationship management solution for health insurance:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
Inovis MESH Framework for Dialtone Business Communities. IT White Papers and Other Computer Software to Use the Inovis MESH
Framework In Your Complex System. When it comes to business-to-business (B2B) communications, two of the basic requirements
for regulatory compliance are having a reliable network an (...)
Excerpt related to
customer relationship management solution for health insurance:
... Inovis. "Inovis is a leading provider of on-demand Business Community Management
solutions that empower companies to transact, collaborate and optimize ...
Published:
2010-03-11
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Abstract:
Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises. Join Now & Download
Free Template Related to Asset Performance Management. Top performers optimize their assets. It’s true in any field—sports,
the arts, and business. Yet in business, optimizing (...)
Excerpt related to
customer relationship management solution for health insurance:
Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises. Join Now & Download
Free Template Related...
Published:
2010-03-11
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Abstract:
SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing
role of enterprise systems in assisting companies to meet the increasing challenges of corporate compliance and risk management. (...)
Excerpt related to
customer relationship management solution for health insurance:
SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing
role of enterprise syst...
Published:
2007-05-02
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management solution for health insurance:
... the Extended Enterprise solution in financial ... Related Topics: Customer
Relationship Management (CRM), Channel ... Methods, Enterprise Management
Related Industries ...
Published:
2011-03-01