-
Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship management industry for health insurance:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management industry for health insurance:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management industry for health insurance:
... Safety and Health Administration) 300 ... its third vertical industry
of focus ... HR), payroll, financial management, customer relationship
management (CRM), materials ...
Published:
2002-05-28
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Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
customer relationship management industry for health insurance:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
-
Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management industry for health insurance:
... Safety and Health Administration) 300 ... its third vertical industry
of focus ... HR), payroll, financial management, customer relationship
management (CRM), materials ...
Published:
2002-05-28
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management industry for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Abstract:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to
customer relationship management industry for health insurance:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
Published:
2006-05-29
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Abstract:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Excerpt related to
customer relationship management industry for health insurance:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Published:
2002-06-19
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Excerpt related to
customer relationship management industry for health insurance:
... Pega’s BPM and customer relationship management (CRM)
customers ... percent increase in customer satisfaction scores; ... of
its existing industry solution frameworks ...
Published:
2009-09-03
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management industry for health insurance:
... Related Topics: Customer Relationship Management (CRM),
Channel Management ... Methods, Enterprise Management Related Industries:
Industry, Agriculture and ...
Published:
2011-03-01
-
Excerpt related to
customer relationship management industry for health insurance:
... of Minnesota, Group Health Cooperative, HealthNow ... Pega’s insurance
industry knowledge and experience has ... as a customer relationship
management (CRM) provider ...
Published:
2009-06-19
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Excerpt related to
customer relationship management industry for health insurance:
... EMRs and other components of health care information management systems
(HCIMSs ... restricted access is in accordance with the US Health Insurance
Portability and ...
Published:
2009-02-06
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management industry for health insurance:
... Health Care Management System Customer Relationship
... based on geography, industry, product, or ... Campaign Design , Customer
Relationship Management (CRM) Software ...
Published:
-
Excerpt related to
customer relationship management industry for health insurance:
... by the Payment Card Industry (PCI) Security Standards Council, the Health
Insurance Portability and ... t more costly, and that customer information
was ...
Published:
2008-01-25
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Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
customer relationship management industry for health insurance:
... of the Oracle Product Lifecycle Management (PLM) Customer ...
listens to the voice of the customer and to ... Oracle will increasingly rely on industry
experts within ...
Published:
2004-01-05
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Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management industry for health insurance:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
-
Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management industry for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
-
Excerpt related to
customer relationship management industry for health insurance:
... is analyzed to predict profitability, customer service, or ... quality
defect analysis; supply chain management (SCM); focused ... life line of the health
care industry. ...
Published:
2008-05-08
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
customer relationship management industry for health insurance:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
-
Excerpt related to
customer relationship management industry for health insurance:
... still separate and disjointed) customer relationship management
(CRM) applications ... financial services and health care, and ... than
the BPM industry’s compound ...
Published:
2009-06-04