Today, process manufacturing executives need to think about more than core batch and recipe management capabilities when considering software solutions like enterprise resource planning (ERP). Due to both regulatory and market factors, quality management and documentation of the quality and content of goods produced is essential. Advancing environmental awareness and the ability to handle recalls both factor into this increased focus on quality.
Customers have high expectations of manufacturers and other suppliers and often focus on good corporate behaviors, especially when it comes to sustainability. Adherence to legislation is of course necessary—but manufacturers who go beyond the required can find this to be a competitive advantage.
As supply chains and distribution patterns become more global, more process manufacturers also need to pay attention to and comply with numerous national and regional regulations.
This white paper outlines how batch process manufacturers can select and use enterprise software with embedded quality management functionality to face these challenges.
customer relationship management in insurance