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Abstract:
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve
global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution,
businesses can gain multidimensional, real-time visi (...)
Excerpt related to
customer relationship management guide for health insurance:
... But how can businesses achieve global customer visibility in today's competitive
market? With the implementation of a master data management (MDM) solution ...
Published:
2010-03-11
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Abstract:
E-health involves simplifying processes related to information, communication, and transactions within and between health
care institutions and professionals via the use of information and telecommunications technologies. Outsourcing Center and
Wipro surveyed organizations worldwide to examine current tr (...)
Excerpt related to
customer relationship management guide for health insurance:
Trends in E-health. ... Outsourcing Center and Wipro surveyed organizations worldwide to
examine current trends and approaches to e-health initiatives. ...
Published:
2011-07-29
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Abstract:
Because of new compliance and regulation, HealthSouth Corporation, one of the US largest providers of health care services,
needed a comprehensive view of its security risks, automated reporting on compliance to ensure published security standards,
and to prioritize the remediation of critical risks. Th (...)
Excerpt related to
customer relationship management guide for health insurance:
... Corporation, one of the US largest providers of health care services ...
Through Preventsys Security Risk Management System, HealthSouth was able to audit it ...
Published:
2010-03-11
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Abstract:
With the advent of the US Health Insurance Portability and Accountability Act (HIPAA), security is no longer optional for
health care organizations. As spyware risks grow, they must ensure that data is protected from unauthorized disclosure, and
that it is available when needed. Thus, implementing anti-s (...)
Excerpt related to
customer relationship management guide for health insurance:
... With the advent of the US Health Insurance Portability and Accountability
Act (HIPAA), security is no longer optional for health care organizations. ...
Published:
2010-03-11
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Abstract:
Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting
platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary
report. (...)
Excerpt related to
customer relationship management guide for health insurance:
Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express. Source:
IBM. Document Type: Case ...
Published:
2011-09-15
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Abstract:
As a provider of employee benefits, CIGNA must observe a bevy of regulatory compliance mandates. Because much of its efforts
are compliance-focused, it continually embraces technology, searching for new products to better manage its benefit offerings
and track its security risks. With QualysGuard’s vul (...)
Excerpt related to
customer relationship management guide for health insurance:
Cigna Finds Good Therapy: Building a More Efficient Risk Management, Compliance, and System Security Program.
Source: Qualys. Document ...
Published:
2010-03-11
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Abstract:
London Health Sciences Centre (LHSC) needed a workforce management solution that could accommodate the requirements of a
9,000+ employee organization with multiple unions and facilities. Learn how LHSC replaced its cumbersome and outdated timekeeping
systems, with a solution that helped enhance payroll a (...)
Excerpt related to
customer relationship management guide for health insurance:
... Source: Infor. Document Type: Case Study Description: London Health Sciences Centre
(LHSC) needed a workforce management solution that could accommodate the ...
Published:
2010-03-11
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Abstract:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download!
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about
doing so may be a point of contention. Sales force aut (...)
Excerpt related to
customer relationship management guide for health insurance:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download!
No matter how effective...
Published:
2010-03-11
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Abstract:
NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated
talent management platform to streamline performance management processes and introduce efficiencies to better manage its
workforce. It chose SumTotal for its easy-to-use technology (...)
Excerpt related to
customer relationship management guide for health insurance:
... NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s
integrated talent management platform to ...
Published:
2011-06-01
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Abstract:
SAP Upgrade Success Story. Acquire Free White Papers or Case Studies Linked To IT Maintenance Costs. Gruppo Tosinvest is by
no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate,
financial services, and engineering and construction sectors (...)
Excerpt related to
customer relationship management guide for health insurance:
SAP Upgrade Success Story. Acquire Free White Papers or Case Studies Linked To IT Maintenance Costs. Gruppo Tosinvest is by
no means a single-proce...
Published:
2010-03-11
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Abstract:
Bluecross Blueshield of South Carolina (BCBSSC) had been using optical character recognition (OCR) technology for many years,
but wanted to improve productivity by automating its claims processing system from document and data capture to document storage.
By integrating AnyDocCLAIM into its existing auto (...)
Excerpt related to
customer relationship management guide for health insurance:
Bluecross Blueshield Eliminates the Blues of Forms Processing. Source: AnyDoc Software, Inc. Document Type: Case Study Description
...
Published:
2010-03-11
-
Excerpt related to
customer relationship management guide for health insurance:
... work where possible and guide users if ... Shield of Minnesota, Group
Health Cooperative, HealthNow ... regarded as a customer relationship
management (CRM) provider. ...
Published:
2009-06-19
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Excerpt related to
customer relationship management guide for health insurance:
... still separate and disjointed) customer relationship management
(CRM) applications ... new objectives of management in an ... the enterprise’s
customer or accounting ...
Published:
2009-06-04
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Abstract:
Read this SaaS buyer's guide for wholesale and distribution. Learn more about software as a service benefits. Free download.
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as
fit, return on investment, and risk. Learn how SaaS works (...)
Excerpt related to
customer relationship management guide for health insurance:
Read this SaaS buyer's guide for wholesale and distribution. Learn more about software as a service benefits. Free download.
SaaS, despite its phen...
Published:
2010-06-29
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Abstract:
For many companies, the second largest cost after people is facilities. Solutions have evolved from traditional out-tasking
and outsourcing to the more recent strategy of integrating facilities management and real estate under a single service provider.
But first, understand marketplace realities: provid (...)
Excerpt related to
customer relationship management guide for health insurance:
Bigger, Broader, and Better Linked: Considerations for Integrated Sourcing of Facilities Management and Real
Estate. Source: EquaTerra. ...
Published:
2010-03-11
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Abstract:
In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its
existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the
most cost-saving approach? The company engaged an indepe (...)
Excerpt related to
customer relationship management guide for health insurance:
Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three
Weeks. ...
Published:
2010-03-11
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Abstract:
Small to medium businesses (SMBs) need technology to survive in a competitive business environment. However, regardless of
the business type, size, or industry, incorporating technology into existing frameworks involves risk—to productivity, customer
service, operations, and the bottom line! The key to (...)
Excerpt related to
customer relationship management guide for health insurance:
... of the business type, size, or industry, incorporating technology into existing frameworks involves risk—to
productivity, customer service, operations, and ...
Published:
2010-03-11
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Abstract:
Information management, which includes both data and content management, is an essential element of service-oriented architecture
(SOA). Taking a service-oriented approach to information data can thus help you achieve greater value from your information
assets. Implementing master data management (MDM) s (...)
Excerpt related to
customer relationship management guide for health insurance:
Information and SOA—Gaining Greater Insights through Master Data Management. Source: Quocirca Ltd. Document
Type: White Paper Description ...
Published:
2010-03-11
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Abstract:
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year
is business intelligence (BI). Download TEC’s latest podcast to find out why BI is so hot right now. (...)
Excerpt related to
customer relationship management guide for health insurance:
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is
business intelligence ...
Published:
2008-06-04
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Abstract:
Domain name system (DNS) best practices are becoming more standardized. However, DNS services are often overlooked simply
because they are so commonplace. The result is poorly configured services that are either not fully functional, or easily
compromised. To ensure that the Internet remains a reliable m (...)
Excerpt related to
customer relationship management guide for health insurance:
DNS Best Practices. Source: BlueCat Networks. Document Type: White Paper Description: Domain name system (DNS) best practices
are becoming more standardized. ...
Published:
2010-03-11