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Abstract:
Because of new compliance and regulation, HealthSouth Corporation, one of the US largest providers of health care services,
needed a comprehensive view of its security risks, automated reporting on compliance to ensure published security standards,
and to prioritize the remediation of critical risks. Th (...)
Excerpt related to
customer relationship management case study for health insurance:
... Deploys Preventsys Security Risk Management System to ... Preventsys.
Document Type: Case Study Description: Because ... the US largest providers
of health care services ...
Published:
2010-03-11
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Abstract:
London Health Sciences Centre (LHSC) needed a workforce management solution that could accommodate the requirements of a
9,000+ employee organization with multiple unions and facilities. Learn how LHSC replaced its cumbersome and outdated timekeeping
systems, with a solution that helped enhance payroll a (...)
Excerpt related to
customer relationship management case study for health insurance:
... Source: Infor. Document Type: Case Study Description: London Health
Sciences Centre (LHSC) needed a workforce management solution that could accommodate the ...
Published:
2010-03-11
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Abstract:
Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting
platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary
report. (...)
Excerpt related to
customer relationship management case study for health insurance:
Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express. Source:
IBM. Document Type: Case Study Description: Read how ...
Published:
2011-09-15
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Abstract:
As a provider of employee benefits, CIGNA must observe a bevy of regulatory compliance mandates. Because much of its efforts
are compliance-focused, it continually embraces technology, searching for new products to better manage its benefit offerings
and track its security risks. With QualysGuard’s vul (...)
Excerpt related to
customer relationship management case study for health insurance:
... Finds Good Therapy: Building a More Efficient Risk Management, Compliance, and System
Security Program. Source: Qualys. Document Type: Case Study Description: As ...
Published:
2010-03-11
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Abstract:
In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its
existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the
most cost-saving approach? The company engaged an indepe (...)
Excerpt related to
customer relationship management case study for health insurance:
Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise
Agreement, in Less Than Three Weeks. ...
Published:
2010-03-11
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Abstract:
SAP Upgrade Success Story. Acquire Free White Papers or Case Studies Linked To IT Maintenance Costs. Gruppo Tosinvest is by
no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate,
financial services, and engineering and construction sectors (...)
Excerpt related to
customer relationship management case study for health insurance:
SAP Upgrade Success Story. Acquire Free White Papers or Case Studies Linked To IT Maintenance Costs. Gruppo Tosinvest is by
no means a single-proce...
Published:
2010-03-11
-
Abstract:
Bluecross Blueshield of South Carolina (BCBSSC) had been using optical character recognition (OCR) technology for many years,
but wanted to improve productivity by automating its claims processing system from document and data capture to document storage.
By integrating AnyDocCLAIM into its existing auto (...)
Excerpt related to
customer relationship management case study for health insurance:
Document Type: Case Study Description: Bluecross Blueshield of South Carolina (BCBSSC) had
been using optical character recognition (OCR) technology for many ...
Published:
2010-03-11
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Abstract:
NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated
talent management platform to streamline performance management processes and introduce efficiencies to better manage its
workforce. It chose SumTotal for its easy-to-use technology (...)
Excerpt related to
customer relationship management case study for health insurance:
... Source: SumTotal Systems. Document Type: Case Study Description: NASCO,
a healthcare ... companies, deployed SumTotal’s integrated talent management platform to
...
Published:
2011-06-01
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management case study for health insurance:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer relationship management case study for health insurance:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11
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Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
customer relationship management case study for health insurance:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
customer relationship management case study for health insurance:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Excerpt related to
customer relationship management case study for health insurance:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Published:
2002-06-19
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Abstract:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft? (...)
Excerpt related to
customer relationship management case study for health insurance:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that ...
Published:
2005-05-31
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management case study for health insurance:
... Safety and Health Administration) 300 ... easily with leading insurance
processing, medical ... payroll, financial management, customer relationship
management (CRM ...
Published:
2002-05-28
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management case study for health insurance:
... The field is primarily concerned with the study of differences ...
E-Mail Case Management Integration , Customer Relationship
Management (CRM) Software ...
Published:
-
Abstract:
While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse
market. Despite the lush deals offered by the competition, realistically, the only way Oracle will lose customers is through
self-inflicted wounds. (...)
Excerpt related to
customer relationship management case study for health insurance:
While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse
market. Despite the...
Published:
2005-05-25
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Abstract:
CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new
product design and introduction; sourcing and procurement; and so on. But given its current size and low global brand recognition,
it is not there yet. (...)
Excerpt related to
customer relationship management case study for health insurance:
CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new
product design and int...
Published:
2006-08-29
-
Abstract:
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to
understand and act, all in sync with our supply chain partners. This is why the delivery architecture of an application is
critical, especially for addressing multi-enterprise intera (...)
Excerpt related to
customer relationship management case study for health insurance:
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to
understand and act, all ...
Published:
2005-06-28
-
Abstract:
Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics" and input
streams for expressing data, and whether a transaction is transmitted in EDI format or XML is largely secondary to the fact
that electronic document and data exchange is growing rap (...)
Excerpt related to
customer relationship management case study for health insurance:
Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics"
and input streams for expressing...
Published:
2004-03-05
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