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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm systems for health insurance


Q2O Systems: Solutions for Quotation Management and Pricing Configuration
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate pricing and quoting processes

crm systems for health insurance  SCM, customer relationship management (CRM), and ERP systems when best practices have been attained across all departments. These environments might also be suitable for online and indirect channels, although, to get the most from this strategy, extensive product training within the channel is required. The last, and most complex system (from mass produced, to configured, to one-off products) is engineer-to-order (ETO) environments. Here, products require unique engineering design, significant

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm systems for health insurance

Yet Another Branding Debacle (This Time, It's ERP for Services)


Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?

crm systems for health insurance  ledgers. Customer relationship management (CRM) solutions can include opportunity management, enterprise marketing automation (EMA), campaign management, partner relationship management, customer service and support, customer accounts, sales management, and sales analytics, to help meet the needs of transactional services organizations. Human resources (HR) functionalities deal with the people and staffing needs of both project- and transactional-based services industry organizations. These HR Read More

Should Uniqueness Vouch For Marketing Automation Niche Players?


Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition and with immaculate execution may prevail the onslaught of larger packaged suite providers.

crm systems for health insurance  independent existence within the CRM battleground. Not surprisingly, marketing automation-only providers have long been falling away to the extent of only a few possibly also endangered remaining providers like Unica, Aprimo, MarketSwitch , and MarketSoft . PeopleSoft's acquisition of Annuncio (see PeopleSoft Annuncio-es Continuation Of Its Shopping Spree ), Kana and Broadbase merger (see The Mid-Market Is Consolidating, Lo And Behold ), Pivotal's recent acquisition of MarketFirst, DoubleClick's Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

crm systems for health insurance  process support integrated with CRM systems that can tailor the resolution experience based on the customer’s or employee’s issue or question. Consona Self-Service is a self-service application that enables customers and employees to resolve their own issues and questions on an enterprise Web site. Consona Knowledge Central features business process support that can provide a personalized and guided resolution experience based on the issue or question the customer or employee has. Consona Forums is Read More

ERP Systems Buyer’s Guide


The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

crm systems for health insurance  systems such as manufacturing, CRM and SCM. In addition, PLM system leverages information managed by other enterprise systems. This bi-directional connection between PLM and other systems is critical for enabling a seamless flow of information among different functional groups involved in product development, particularly engineering and manufacturing.   Industry-Specific ERP Based on the industry segment you belong to, you should explore ERP solutions available in the market to address your Read More

CRW Systems


CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. 

crm systems for health insurance  Systems CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

crm systems for health insurance  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More

On-Demand Software for BPM: Now Ready for Enterprise Adoption


Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance. Due to time and expense of implementation, many mid-sized have been slow to aggressively adopt business performance management (BPM) solutions. See how on-demand BPM software is a low-cost, low-risk BPM solution that is likely to lead to an “early payback.”

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IFS Applications (version 8.0) for ERP for the Oil and Gas Industry (Upstream) Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for oil and gas industry (upstream) in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Vitria OI 4: Data for Today and for the Future


Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable

crm systems for health insurance   Read More

Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report


The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

crm systems for health insurance  Commsoft,Commsoft Technologies,Fidelio,Fidelio v.6,discrete ERP,French ERP Read More

The Service Equation: 4 Keys for IT to Create Value for the Business


IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services.

crm systems for health insurance   Read More

ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Financial Forecasting: Room for Improvement for People, Process and Technology


Preparing an accurate forecast in this volatile business climate is challenging. Still, it is critical for businesses to be able to predict outcomes for the next month, quarter or year, and be able to respond quickly when the actuals vary significantly from the forecast. Forecasting may be equal parts art and science, but the most dialed-in enterprises report using a solid, collaborative process for generating accurate forecasts.

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Health Care and Social Work


One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision makers in health care and social work organizations are concerned about the security of the confidential information gathered about patients.

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