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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Phone Systems Market Primer
Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the

cis motor insurance phone number  market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Phone System Buying Checklist


Download this checklist of items to consider before you purchase a new phone system for your business. Ideally, you should answer yes to each of these questions before you buy!

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Best Phone Systems for a Successful Call Center


The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

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Signs you need to Buy a New Phone System


For any business, it is essential to stay up to date on technology to know when they need to upgrade in order to stay competitive and take advantage of opportunities for cost saving. A phone system is an especially important part of the business and is often the system that should be upgraded first. But how do you know when to replace your phone system? Read this paper to see what situations most require a new system.

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Top Phone Systems for Any Size of business


Top Phone Systems for Any Size of business Here s a guide to make buying a phone system for your business much easier.

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New Phone System Cost Estimator: Serious Buyers Only!


When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as your business grows. The clearer you are about your specific needs, the more accurate vendors can be when providing you with quotes, and the easier it will be to compare prices. Know the key elements that affect phone system pricing and get prices ranges for your business.

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Why VoIP? Why Now? The Immediate and Long-term Benefits of a New Phone System


With consumer broadband and wireless internet offerings increasing in bandwidth, quality VoIP (Voice over IP) service is becoming more common and can be a cost-effective alternative to traditional voice telephony. Benefits such as better sound quality even over long distances are also driving a greater interest in VoIP. But changing to a new technology has its challenges, and ultimately, the choice of whether or not to use a VoIP solution is a business decision. This white paper addresses issues to consider when contemplating implementing a VoIP solution.

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CIS Infinity


PDG Group Model 837 CIS Infinity® combines comprehensive functionality, a reliable technology base, and an industry-leading integration strategy to help utilities improve their revenue stream and provide first-rate customer service. CIS Infinity advantages Comprehensive functionality: CIS Infinity has unmatched functionality, which means you can automate repetitive tasks, put paper-based processes online, and improve your revenue stream, all without expensive customization. Easy-to-use interface: CIS Infinity is easy to navigate and use.  This makes training and user adoption faster and easier and ensures that your users will get the most value from our solution as soon as possible. Minimal Programmer Involvement: CIS Infinity was designed from the outset to be easy-to-use for both the user and system administrator.  Because Advanced avoids custom coding in favour of sophisticated configuration tools, implementation is faster, cheaper, and more reliable.

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Integrating Mobile Phones with Your Business Phone System


Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or technology of its own, however, as a range of capabilities built into phone systems and services themselves. Small to midsized businesses (SMBs) looking for mobile integration should focus on understanding what features are available and what they can do.

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Case Study: Euclid Insurance


Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

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Top 10 Must Have Business Phone Features


Find out in Top 10 Must Have Business Phone Features.

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