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SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service
Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response

cis insurance contact details  sap business communications management,business communications management software,effective customer experience,contact center communications solution,contact center resources,call center resources,customer relationship management solution,virtual contact center,virtual call center,virtual call center software,virtual call center solutions,virtual call center agent,virtual call center employment,virtual call center agents,virtual call center companies Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cis insurance contact details


Feds Buckle Down on Customer Information Security
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of

cis insurance contact details  Buckle Down on Customer Information Security Feds Buckle Down on Customer Information Security Featured Author -  Laura Taylor - February 9, 2002 Event Summary In an effort to improve the state of consumer privacy,       the Federal Reserve Board ,     the Federal Deposit Insurance Corporation (FDIC) ,     the Office of the Comptroller of the Currency (OCC) ,     and the Office of Thrift Supervision ,   on January last year announced that they have put together joint guidelines to Read More...
Salesforce.com Offers Financial Industry Solutions
Salesforce.com announced Salesforce1 for Financial Services, with the idea to better help retail banks, wealth management companies, and insurance providers

cis insurance contact details  com Offers Financial Industry Solutions Salesforce.com announced Salesforce1 for Financial Services , with the idea to better help retail banks, wealth management companies, and insurance providers attract, connect with, and retain customers. The cloud platform leader expects significant demand for customer relationship management (CRM) solutions from private enterprises and governmental organizations operating in the following six global industries: financial services/insurance, healthcare/life Read More...
Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model
Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from

cis insurance contact details  call center,remote,recruiting,agent,remote call center,call center software,call center services,call center training,call center solution,customer service call center,service call center,service call centers,home call center,work at home call center,home agent call center Read More...
HP Announces Customer Engagement as a Service
HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer

cis insurance contact details   Read More...
Case Study: Interdyn
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access the data locked in its customer

cis insurance contact details  Study: Interdyn Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution made just for Dynamics CRM, the client immediately saw the value of having its CRM data presented in visual reports using dashboards showing multiple metrics. Learn more. Read More...
Contact Centre Virtualisation
As companies expand@often globally@they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers

cis insurance contact details   Read More...
Westwood Insurance Chooses MAS 500 for Integration Capabilities
For ten years, California (US)-based Westwood Insurance used an off-site bureau for all accounting, financial, and insurance data management. In 1996, the

cis insurance contact details  Insurance Chooses MAS 500 for Integration Capabilities For ten years, California (US)-based Westwood Insurance used an off-site bureau for all accounting, financial, and insurance data management. In 1996, the rapidly growing division of the century-old company decided to bring its systems in-house in order to improve productivity and cost effectiveness. After an evaluation of three accounting systems, the company turned to MAS 500. Read More...
Contact Optimization for Direct Marketers
In today’s complex, ever-evolving marketplace, the need to integrate marketing processes and channels has never been more apparent. Marketers are looking to

cis insurance contact details   Read More...
Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

cis insurance contact details  consider when making the decision to adopt VoIP in your contact center. Read More...
The Paperless Office: Accepting Digitized Data
Of the many industries that are attempting to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For

cis insurance contact details  Paperless Office: Accepting Digitized Data Of the many industries that are attempting to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For companies in insurance industries, as well as other types of organizations looking to digitize their offices, there are a number of implications. Learn about the realities of a paperless office environment, and how your company can take steps to become paperless. Read More...
InsFocus Releases Version 2.0 of BI Solution for Insurance
The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has

cis insurance contact details  Releases Version 2.0 of BI Solution for Insurance The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has recently released version 2.0 of its BI application, which includes several enhancements, with special emphasis on the Web. Among the features of this version is the new InsFocus BI Web user interface. The Web viewer and user interface will allow users to view all reports generated from InsFocus Read More...
InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

cis insurance contact details   Read More...
What Screen-scraping Vendors Don't Want You to Know
This white paper focuses on a side of screen-scraping that vendors won't talk about. It details four drawbacks to screen-scraping that you won't discover until

cis insurance contact details  modernization,screen-scraping,application modernization Read More...
Successful 5010 and ICD-10 transition: An implementation roadmap
The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard

cis insurance contact details  5010 and ICD-10 transition: An implementation roadmap The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard, requiring compliance by 2012, is expected to reduce individual companion guide requirements and promote consistent implementation across trading partners. Download this report to learn about a methodology designed to address transition challenges and help leverage the transition for Read More...

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