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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cis insurance contact details


Case Study: Euclid Insurance
Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of

cis insurance contact details  Study: Euclid Insurance Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Clinical Information System RFI/RFP Template

ADT (admission, discharge, and transfer), Global Requirements, Patient Information, Orders, Plan of Care, Work Plan, Kardex and Summary, Flow Sheets and Vitals, MAR and Medications, Critical Care, L&D Fetal Monitoring, Clinical Record, Reference and Reports, HIPAA (Health Insurance Portability and Accountability Act), Interfaces, Ease of Use, Technical and Support, and Product Technology  

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Documents related to » cis insurance contact details

Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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HP Announces Customer Engagement as a Service


HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer Engagement as a Service (CEaaS) resulted from the integration between HP’s cloud technology and Avaya's contact center technology. The contact center tools comprising the solution allow users to handle social media marketing, mobile

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Best Practices for Improving Performance in Your Contact Center


Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

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Cloud VoIP Contact Center Buyer’s Guide


Contact centers benefit any company whose employees spend a lot of time talking with customers on the phone, whether through incoming sales or service calls or through outgoing sales calls; therefore, this helps companies deal with large numbers of customers more effectively. Until cloud voice over Internet protocol (VoIP) came along, contact centers were available only to the largest companies with hundreds of agents. Now the same capabilities are available to companies of every size.

This buyer's guide assesses six cloud contact center VoIP providers that offer significant contact center capabilities and features. If you're looking to run a formal or de facto call center, you will likely find one among these that will fit your needs.

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vSync


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

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6 Immediate Business Improvements Offered by an Online SRM System: Part 2: Online SRM


Online SRM helps to reduce the time spent on transactional details and put more emphasis on strategic activities.

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Contact Centre Virtualisation


As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

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How One Vendor's Software Solutions Address the Insurance Industry's Unique Issues


Callidus Software's latest enterprise incentive management and sales performance management product suite for the insurance sector aims at helping insurance carriers improve agent retention and at providing producers with the best service possible.

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