Abstract: Celina Insurance Group, a mutual insurance carrier that serves eight states in the midwestern US, wanted to increase competitiveness against larger insurance carriers by integrating independent agents into business processes and providing superior services and support. Find out how a new collaborative extranet helped the company reduce policy turnaround times, improve service to agents and customers, and more.

Abstract: Callidus Software's latest enterprise incentive management and sales performance management product suite for the insurance sector aims at helping insurance carriers improve agent retention and at providing producers with the best service possible.

Abstract: Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

Abstract: Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for service excellence.

Abstract: The enterprise incentive management and sales performance management market is evolving rapidly. Callidus Software remains the vendor of choice for some of the largest companies in the world. The vendor is aiming to cement its leadership within the insurance sector.

Abstract: Mercator Software (which is changing its name from TSI International Software to reflect the name of its flagship product) has announced support within its “Integration Broker” products for both XML and EDI transactions based on the ACORD standard for the insurance industry.

Abstract: Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

Abstract: Of the many industries that are attempting to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For companies in insurance industries, as well as other types of organizations looking to digitize their offices, there are a number of implications. Learn about the realities of a paperless office environment, and how your company can take steps to become paperless.

Abstract: Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational levels. That’s why business intelligence and data warehousing tools are no longer only for the exclusive use of financial controllers. Instead, they are everyday tools across company divisions, giving relevant and efficient information overviews of all areas of responsibility.

Abstract: At the macro level, the fibre channel storage systems market is mature and slow-growing. However, the market is actually undergoing tremendous architectural and technological transition. This report provides a quantitative market-sizing analysis based on the direction and scope of the overall fibre channel storage systems market, and analyzes next-generation fibre channel storage systems segments and their growth prospects.

Abstract: The network attached storage (NAS) model, based on network file systems (NFSs), creates a number of issues for high-performance computing clusters (HPCC) systems. NFS is oriented toward access, not performance—which means that it does not scale as needed for growing HPCC systems. It also adds another layer of latency between the storage and the computing systems. In this white paper, we outline a new model for storage.

Abstract: Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

Abstract: The idea that tier-one systems are difficult to maintain and upgrade is based on outdated notions about their complexity and flexibility. Although tier-one systems are more complex internally than tier-two or tier-three systems, tier-one systems are often easier to maintain: for one thing, one enterprise system is easier to maintain than several. Learn more about this and other reasons for upgrading to a tier-one system.

Abstract: The Internet is having an identity crisis. Long regarded as a powerful tool for cost reduction and service enhancement, the Internet is falling short of its promise because of the real and perceived threat of identity theft. Financial losses and insurance costs are mounting, as organizations struggle to protect their information perimeters and improve the strength of their authentication systems to ensure that the authorized user is present during the sign-in process. The widespread use and misuse of passwords as authentication tokens is generally cited as a cause of the accelerating erosion of user confidence and the increasing incidence of identity theft. It is generally agreed that passwords are not enough. Much has been lost, however, in the race toward person-present authentication systems. While the application of passwords is fraught with risk, the introduction of complex authentication infrastructures and cumbersome end user technology has eroded usability and increased the cost of security dramatically. This paper describes a new authentication approach that retains the simplicity and low cost of passwords, while gracefully introducing as much person-present assurance as is required by the application.

Abstract: Financial services organizations are always looking for ways to improve business processes to implement tighter control—and improve the bottom line. But finding new ways to boost efficiency is challenging. One strategy for success is to improve the use and allocation of resources in order to eliminate errors from duplicate data entry. Discover more about this strategy and two others, as well as how they can benefit you.

Abstract: With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.

Abstract: Do you use real customer profiles and statistics to drive marketing efforts, or real employee data for salary or benefit analysis? While these activities are critical to success, they can put you at risk for a data breach. But with a data security system, you can maintain the data’s original properties, while giving clearance for key business activities to proceed. Learn how to assure your sensitive data is protected.

Abstract: On July 25, Made2Manage Systems, Inc., a provider of enterprise business systems for small and midsize manufacturers, and Click Commerce, Inc., the provider of Enterprise Channel Management software and services, announced a new offering to enable small and mid-sized manufacturers to leverage the Internet to support their sales, inventory and service networks. Earlier, on July 19, Made2Manage Systems, Inc. reported second quarter 2000 results.